[Business name] Japan Health & Beauty (J-hb)
[Representative] Kurando Watanabe
[Business address] 948-27 Mizuno, Sayama-city, Saitama, 350-1317 Japan
[Phone] +81 90-6793-9676
[Email] kurando@hotmail.com
[Business hour] 10:00-17:00 JST
- We will respond to inquiries within 24 hours.
- Inquiries received outside of business hours will be processed on the next business day.
[Selling Price] includes the cost of the product and handling fees.
[Shipping] Standard shipping is handled by Japan Post
- all shipments include tracking information.
- Shipping methods may vary depending on the destination country/region and the weight of the item.
- Upgrading to expedited shipping is available for an additional fee.
[Estimated delivery date] depends on destination of delivery.
- Asia: Standard: 2 to 4 weeks/ Expedited: 1 to 2 weeks
- Australia/ New Zealand: 2 to 5 weeks/ Expedited: 1 to 2 weeks
- Europe/ Canada: 2 to 5 weeks/ Expedited: 1 to 2 weeks
- United States:: 2 to 5 weeks/ Expedited: 1 to 2 weeks
[Payment Methods and Timing] select a preferred payment method
- Once payment is confirmed, we will proceed with packing and shipping, and the order will be dispatched within a few days
[Return period] 14-days return policy
- To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (unopened). You’ll also need the receipt or proof of purchase.
[Refund policy]
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
[Return shipping policy]
- If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
